We're here to help
At Enzymedica we’re committed to the highest level of customer service. You will find on this page answers to the most frequently asked questions.
Not sure which digestive enzyme supplement is right for you?
We’re here to help you find products that are best suited to your needs.
Take a short quiz, and get personalized product suggestions that may help you feel your best!
Have a specific question about one of our products?
You can find answers to a lot of questions including choosing the right product and our product quality in our FAQ section. We'd be happy to assist you!
Chat with our customer services if they need immediate assistance during business hours: 888-918-1118
Subscribe and Save
With Subscribe and Save customers save 10% on all orders and and the convenience of automatic deliveries. To order a Subscribe & Save subscription, select the Subscribe, select the delivery frequency and click on add to cart. You have the flexibility of canceling at any time, change the frequency of your automatic orders and to skip orders. Click here to learn more about Subscribe & Save subscription
Learn MoreReaching us after business hours
Enzymedica Digital Assistant
Have a question but our team’s offline? Our advanced, multilingual AI Chatbot is available 24/7 to assist with:
- Product guidance & comparisons
- Ingredients, allergens & usage tips
- Finding a Retail Store near you
- Website help and user account access
- Shopify Order tracking
- Shopify Returns & refunds
- Shopify Cancel subscriptions
- Shopify Shipping costs
- Plus more support topics
Contact From
Automated Phone Assistance
Prefer to call? Our AI Phone Assistant may be able to help with:
- Product guidance & comparisons
- Ingredients, allergens & usage tips
- Finding a Retail Store near you
Our phone assistant supports English and Spanish.
After hours: Please call 888-918-1118 for our automated phone service.
Managing your account & Subscription Orders
You can manage your account, track your orders, and your Subscribe & Save orders 24 hours a day. Click her to login into your account
My AccountReturns
Consumers who purchased directly from Enzymedica.com may request a full refund for any reason within 30 days of purchase. A refund will be issued for the original purchase price of the product, minus any applicable shipping and handling charges. Learn more
Return PolicyShipping
Shipping for the continental U.S., Alaska and Hawaii: $6.49 for orders less than $50.FREE for orders greater than $50 U.S. orders are typically received within 5-7 business days.International orders - please refer to the International Distributors list. Orders for customers in U.S. Territories (U.S. Virgin Islands, Guam, American Samoa, Northern Mariana Islands) may be placed with one of our fine online retailers. For additional information, please contact Enzymedica Customer Care at orders@enzymedica.com
